Record Breaking Credit Card Breach at Heartland Payment Systems

As a consumer, this is a little disheartening.

The Washington Post has reported that Heartland Payment Systems, a payment processor that services more than 250,000 businesses, has had more than 100 million transactions compromised via malicious software that was installed on its network; it will likely turn out to be the largest data breach ever reported. The 'good' news is that the criminals were only capturing credit card numbers, the names on the cards, and expiration dates—the info encoded onto the magnetic strip on the card. Because no addresses, SSNs or PINs were stolen, the prospect of full-blown identity theft is pretty small—which must explain why Heartland isn't offering any sort of credit monitoring package as compensation. Instead, their CFO says, We recognize and feel badly about the inconvenience this is going to cause consumers.

But it's even more alarming for me as someone who works in the e-commerce industry. I believe strongly that news like this should be disclosed and full and public investigations must be carried out to prevent these issues. However, for consumers this is a big blow to confidence in e-commerce in general. And that does not bode well for the small business in the long term.

Read more about this breach at The Consumerist.

Using CSS to Format Superscript

Do you find yourself using superscript in your writing often? This would be the "rd" added as a suffix to 3 when you mean third. For example:

3^rd grade - 3^rd base - 3^rd donut

It doesn't come up very often for everyone, but when it does you will want to style it correctly. For most fonts in HTML a superscript element in the middle of a paragraph will cause a minor display issue. This is variably dependent on both the browser and the font used. To see what I'm talking about, see the following screen shot from a recent page on rd.com (Reader's Digest). Pay particular attention to the 2^nd or 3^rd line from the bottom.

It's hard to notice, but the line with the text about the 44^th president is causing a few pixels of extra space between it and the line above. This is throwing the line spacing out of a consistent flow and it distracts the eye. The following code line added to your CSS code settings will prevent this issue.

sup { font-size: .5em; }

Default styles usually make the superscript smaller than the surrounding text, but not always small enough to prevent it from hitting the ceiling in the line above and causing the incorrect line spacing. This code will make sure that it is HALF the size of the paragraph font no matter what you may change it to later.

Some but not all word processing programs will automatically format your text typed as 3rd to display as 3^rd and it's updated as you type. For your web site, you will want to be sure to use superscript, but you will also want to style it correctly for every browser.

More Information

• CSS Creator Subscript and Superscript
• style-sheets.com - SUP - Superscript

Update: I wanted to find out about other tips that are available and I found this option that may be a bit better.

sub, sup { line-height: 0px; }

The inspiration and idea came from Web Matters - CSS superscript spacing, but that page goes into more detail about how the elements are styled by default. Their actual suggestion is to increase the standard line height for the whole page to 1.4em and then set the superscript line height to zero within that element. But this is easier as far as I can tell. YMMV!

Freelance Jobs

Even though we offer design services for our e-commerce clients, our software also generates a good bit of business for freelancers.

Looking for a developer to turn PSD layouts into pages to work with Network Solutions MonsterCommerce. There is an existing site, we are adding the custom store functionality and we need an experienced eComm developer to set it up.

Due to the project we cannot post links to existing site but will supply a full project scope so developer can properly estimate turnaround and costs.

Read the full details at FreelanceSwitch.com.

Just a Few Lines of Code...

Whenever someone says (somewhat flippantly),..

Why can't your developers just add that feature really quickly? It's just a few lines of code.

I need to have an example of why this is obviously false. It makes total instinctive sense to me despite the fact that I'm not a developer, but for other people it may take convincing examples.

Here is my first one. Please read Favicon Hell: Small Feature, Big Code.

E-Commerce: Going From Startup to a Large-Scale Corporation

I just found out my long-time friend and coworker, J.D. had started a blog relevant to our history with Network Solutions and .

Hello everyone. I just wanted to create a blog to share my knowledge about e-commerce with the rest of the world. I've been involved in e-commerce for about 5 years now, and I've learned quite a bit throughout the process. I'll get to that stuff later. For now, I want to give you a background of my experience of going from a small company to a large corporation.

I started out working for a company called MonsterCommerce back in January of 2003. I started when they brought tech support in house, and was one of 13 people working there at the time. I have been through the struggles of a small company, and helped it develop into a medium-sized business with a couple hundred employees. I've seen all the growing pains associated with that development.

For those of you that don't know, MonsterCommerce was purchased by the giant company of Network Solutions in 2006, and a lot has changed since then as well. So I've seen what most small businesses go through, all the way to a large-scale corporation, and all over the course of just over 5 years.

Read the whole entry at E-Commerce: Going From Startup to a Large-Scale Corporation.