I expected it to go by with little fanfare, but a long-time senior staff member here sent me an email congratulating me on my FIVE YEAR anniversary. Yes, it has been five years since I first began at 
For those few who were around at that time --especially in technical support-- the following should make you laugh, but not for the reference to Donald Trump.
Here's to the next five years! Drink up me' hearties, yo ho!
The e-commerce technical support team here in Belleville is awaiting an announcement concerning an opening for a new Technical Support Supervisor. Personally, I've applied for the position and am interested in this new job role. The interviews were completed in the last two weeks so we should hear something this week. I'm not a betting man and I don't have a good view on who might be the best candidate. Humbly enough, it might not be me and I'll have no problems with the decision if I'm not chosen.
A good philosophy is that all job interviews should be approached as a learning experience, as well as practice for the NEXT job interview.
More information will be posted as it becomes available.
Update (2008/03/14): Congratulations to Dave L. who received the promotion from Senior Technical Support Representative to Technical Support Supervisor. I haven't had a chance to post an update about the announcement until tonight, but I wanted to. He's earned it. In addition to Dave, they have also hired one external new hire to fill a third supervisor position. Growth continues.
Some things are switching around in the technical support department, with new hires and new job roles in large doses. I'm moving from my role in Signature Support and technical services into the core support team as a trainer and call quality monitor. The official job title is still not exactly hashed out, but the role is one I'm excited about. I have more I can post about this later but for now, know that all manner of things are going to improve.
An interesting statistic regarding DataPort v5.x came into my inbox today. Since it's initial release, it has had more than 22 million API calls. Thankfully, the technical support team has not had even half as many phone calls about it.
This was announced recently. It's a webinar, which means it will be available from an internet connection.
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. However, this blog is not an official property of MC nor our parent company Network Solutions. I'm simply testing out a few things. My goal is to distribute information that should be helpful to small business owners and ecommerce web developers and to share new ideas I learn on a daily basis.
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