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Thursday, March 16, 2006

Merchant Accounts - Credit Card Processing | MonsterMerchantAccount

The MonsterMerchantAccount site has had an update to it's design. Click the image below to take a look.

Thursday, February 02, 2006

New Business Cards - NetSol

There are a lot of changes lately within our company, as is to be expected with any sort of merger like this. One small change arrived in my mail slot -- which is also new -- in a small familiar white cardboard box. Over the three years I've worked for MonsterCommerce, my job title has changed frequently, but my business cards have not changed much. With Network Solutions, the entire company got updated business cards.

Old Card

Old Business Card

Images have been modified to prevent counterfeit.

New Card

New Business Card

Images have been modified to prevent counterfeit.

The job title difference is not actually a promotion within the new company, but simply the cards catching up (for the moment) with my title. Actually, the paperwork information for Network Solutions has me listed as Technical Support III, which is not really very interesting or descriptive but it works for me.

The logo and color scheme changes have been in the works for a little while as our team works on keeping the branding fresh. So where you see the older MC logo with the yellow eye replaced with a more solid two-tone, this is not new with NS.

Thanks to Chris S., Chris T. and other team members for the work done to design and distribute the finished cards around the office as well as double checking them for accuracy.

Monday, December 19, 2005

Network Solutions Buys MonsterCommerce

Network Solutions buys MonsterCommerce - Computerworld

Web services provider Network Solutions Inc. said it will acquire e-commerce software maker MonsterCommerce in a bid to improve the online business needs of…

Web Host News | Network Solutions Buys MonsterCommerce

The Web Host Industry Review provides news and opinion related to Web hosting, domain names, Web hosting resellers. The Web Host Industry Review also…

Saturday, December 10, 2005

Tuesday, November 08, 2005

MonsterCommerce Resources

At MonsterCommerce we’re constantly searching for better ways to serve our clients.

If you are experiencing any difficulties managing your storefront, or have questions regarding any aspect of your service, we wanted to make you aware of every available resource to get the help you need.

Technical Support

As part of your MonsterCommerce package, you have free access to our expert technical support representatives 24 hours a day, 7 days a week. Additionally, we offer the easy-to-use ticketing system, which you can access from your MyMonsterCommerce account. If you’re not familiar with either of these avenues of support, feel free to contact us anytime at 1-800-353-6582.

MonsterCommerce Knowledge Base

This is a comprehensive collection of our most frequently asked questions, quick guides to almost every aspect of our system and a version history of our software. You can reference all of this information from MC Knowledge Base.

MonsterCommerce Forums

We have over 5,000 clients at MonsterCommerce and at some point in time, there’s a good chance that one of them has faced the same difficulty that you may be facing now. Many clients have realized tremendous benefit from our MonsterCommerce Forums. Use the Forums to get answers to your questions or simply share experiences with other MonsterCommerce store owners. Feel free to review previously discussed topics or post your own topics or questions at the MonsterCommerce Forums.

MonsterCommerce Consultation

If you’ve tried one or more of these avenues and are still having difficulty managing your storefront, consider a MonsterCommerce consultation session. This service will give you a dedicated time slot with one of our top-tier support representatives. You can lead your session to cover specific topics or we can lead you through a full review of your administration panel functionality, DataPort or MonsterBooks. Every client who has completed one of these sessions has come away with a wealth of knowledge that empowers them to manage our programs more efficiently and confidently.

If you would like to find out more about this service please visit our TechServices page at MC Knowledge Base: Technical Services.

We hope that this information will help you through any of the difficulties that you may be experiencing with our service. Making your storefront a success is our number one priority, and every effort that we employ is geared toward that goal. If there’s anything we can do to further the success of your storefront, we’re only one call, ticket or e-mail away. We hope to hear from you soon and wish you the best of luck!

Thank you for choosing MonsterCommerce!

-The MonsterCommerce Team