Sponsors

Thursday, September 14, 2006

Pop Up Code

Here are some instructions for creating a pop up window on your MonsterCommerce store.

First, You will need to create the page that you want to be the popup. Upload this

.html
, or
.htm
file into your root directory of the File Manager.

Second, paste this code into your Site HTML > Message Editor

Third, change the red text below to match the name of your site.

Tuesday, September 12, 2006

MonsterCommerce Says Goodbye to James A. Arconati

The following was posted in the internal company newsletter.

Tech Support wants to wish long-time Monster Jim Arconati the very best in his future endeavors. Jim’s last day is this Thursday. He will be taking a Web Administrator position with the Ferguson-Florissant school district, which is three minutes from his house. His contribution to Support and customer service has been very much appreciated as well as working on the JumpStart program since its inception late in 2005. Best of luck ArcoJedi!

Bye, bye

Thursday, August 24, 2006

Ecommerce FAQs

Ecommerce FAQs

The following Frequently Asked Questions are relevant to the Pro Ecommerce solutions with Network Solutions.

What Do I Do for My DNS Settings?

DNS stands for Domain Name Servers. In order for your site to be live at your domain name, your registrar needs to have the domain's record pointed to the proper server, usually at your web host. Until that point, your site will only be available at an IP address or a third-level domain. How to change these settings varies on whether your domain is registered with Network Solutions or not.

Registered with Network Solutions

Using your Account Manager, select the Pro Ecommerce package from your list of services, and scroll down to a section labled Manage Hosting Domains & SubDomains. You should see a green button labled Assign Domains. Use this to select your domain and assign it. DNS changes will usually take about 24 hours or more to update.

Not Registered with Network Solutions

Follow the same steps above, but then when you get to the Assign Domain Names page, click the link to assign a domain that is not listed. Carefully type in the domain name that you want to use and assign it to the store. Once this has been done, the Account Manager will give you some instructions and settings for your DNS at the registrar. As above, DNS changes will usually take about 24 hours or more to update.

How Do I Set Up Categories?

Setting up categories for your new site is very simply. Once logged into the Storefront Admin Panel, go to the Inventory menu under the Sales Manager area and then select the Category Manager. Using this tool, you can add categories, delete categories or rename categories and also add details to the category pages. Once your categories are done, you can assign products to them using the Product Manager, also under Inventory.

You can also use DataPort to upload product and category information from a spreadsheet on your computer. Learn more about DataPort.

How Do I Load Products?

The best resource for adding products is the following QuickGuide - Product Creation - Admin Panel Entry

For a new client, the easiest way to learn about the Product Manager is to edit an existing product, which is why most clients start with a Sample product. Go to Inventory > Product Manger and use the Search feature at the bottom of the menu. Leave the box blank and hit 'Search'. You should then see the one Sample product with three links to the right of it; Edit, Basic Edit and Delete. Use the Basic Edit to get started and familiar with the system. You will see two tabs; General and Images. You can customize this product and see where the text shows up by using the link at the bottom of the General tab to view the product.

You can also use DataPort to upload product and category information from a spreadsheet on your computer. Learn more about DataPort.

How Do I Do Extra Customizations (Fonts & Colors)?

You can do quite a bit of customization to the store template. You should start in Layout > Theme Builder and then customize your chosen theme from there in the HTML and Layout menus. The best references for modifying your site's theme are the following QuickGuide pages -

Where Do I Go for More Help?

Technical support is available 24 hours a day and 7 days a week. If you are in your Network Solutions administration panel, you can create an express service request, or you can call our technical support team at 888.252.ECOM.

How Do I Add Extra Custom Fields Into the Shopping Cart / Checkout?

Checkout can be customized to add additional questions with the Checkout > Checkout Questions menu. You can also learn more about customizing checkout with the following QuickGuides -

Do I Need MonsterMerchantAccount?

If you will be accepting credit cards online and do not have any other method for completing the transaction (such as a physical terminal), then you will need a Merchant Account and an online Payment Gateway. But you do not need to use MonsterMerchantAccount specifically. If you do not yet have a gateway, however, it is recommended. Our software is also compatible with many other gateways, including but not limited to the following.

How Do I Set Up Email Boxes?

You can set up your email addresses from your Network Solutions Account Manager home page. In your list of services, look for Hosting Package E-mailboxes. Set some up and there are several links from there to set them up using any POP3 email client (like Microsoft Outlook).

How Do I Register My Domain Name?

If you didn't already register your domain name when you first signed up, you will want to the Network Solutions home page and search for the name you want and then follow the steps to purchase it. Once you have this name in your account, you can assign this domain name using the instructions for your DNS settings.

When Will My Site Go Live?

You can make your site live whenever you would like. Once your DNS settings are set for the first time, it can take 24 hours or more to be completed. From there, your site can be live. However, you can also set your site to be Disabled. To manage this setting, go to Admin > Enable/Disable Store and set up a construction page. As long as your store is disabled, unless a user is logged in as administrator, they will only see that construction message.

Friday, August 04, 2006

Copywriting And Design Rules for Successful eCommerce

Here is a good article found on WebProNews.com.

What are the secrets of converting visitors into customers? Most ecommerce sites that struggle to convert suffer from the same half dozen minor problems.

If the site is selling something that people want, at a price they're willing to pay, some simple copywriting or design adjustment can make a big difference.

So here goes - the six things you must do to give your ecommerce site a chance...

Wednesday, July 05, 2006

MonsterCommerce Nominated Finalist for Stevie Award

MonsterCommerce announced that they are a finalist for a 2006 Most Innovative Company Stevie® Award.

The Stevie® Awards are presented by the American Business Awards, which nationally recognizes outstanding businesses and individual performances in the workplace. MonsterCommerce was among the 1,500 entries that were received by companies both large and small for consideration in over 40 categories.

Read the full article at Web Hosting News.

Thursday, June 01, 2006

It's Time For a New Logo!

MonsterCommerce has expanded it's team of logo designers. A professional website logo will leave a positive, long-term impression on your site's visitors and establish your online storefront with a strong identity. MonsterWebDesign can give your store a unique brand, boosting its chance to convert visitors into customers.

What news are you ready to announce?

Whether you're launching a new storefront, a new product or service, or simply want to announce your site to the Web, A Search Engine Optimized Press Release can give your business the jumpstart it needs. Call 877-663-5169 for more information.

Wednesday, May 24, 2006

Wanted: Dead or Alive

Nearly 20% of MonsterCommerce (MC) employees smoke or chew tobacco regularly. Many of them, based on conversations we have had with them, would like to quit. Some would not. This initiative is aimed to leverage the financial and social support a unique company like MC can offer those who want to quit. This is not intended to get those to quit who do not wish to.

Many quit attempts fail because the quitter feels like an outsider in their everyday life. Sadly, it is the most reliable part of their life they are removing. They are told over and over it is the best thing they can do for them in the hopes of getting them to quit. Often, however, this convincing argument goes mute post quit-day, immersed in colleagues, friends, and significant others that are used to their smoking habits and personality.

Therefore, Wanted: Dead or Alive attempts to make it as interesting for the bystander watching a quit attempt as the quitter him/herself. An entire company watches two-dozen smokers/chewers attempt to quit their deadly vice. The onlookers are rewarded with cash and prizes to catch quitters cheating and quitters are rewarded for every major step they take towards being tobacco free for life.

Visit Wanted: Dead or Alive

Monday, May 22, 2006

World's Fastest Laptop Crashes - Article

Nick Matina originally hired me and trained me to work here at MonsterCommerce. A coworker sent me an article about him that was published in July of 2004.

Coming home from the drag strip one night, where he uses a laptop to micro-adjust the bike's electronic fuel-injection system, Matina felt his backpack give way at 80 mph and watched helplessly as his Dell Inspiron 8200Dell Home Laptop Specials careened behind him down the California freeway. Matina saved himself from a near crash caused by the computer's power supply, which got caught up in his rear wheel. But he figured there wouldn't be much left of the computer, so he gathered his other belongings and headed safely for home.

Much to his surprise, Matina received an e-mail several days later from an individual who found the battered machine...

He is an interesting personality and probably a genius. Please read the full story on CNET News.com.

Update (2008/12/15)

For several years, Nick has been the driving force behind the company ChatStat, a company that Network Solutions has just partnered with.

Monday, May 01, 2006

Google SiteMap Now Included with SEO Packages!

A Google Sitemap is now included when you purchase an SEO package from the MonsterCommerce Web Promotion Team. The packages are outlined on MonsterWebPromotion site, or call 877-663-5169 to speak with an SEO Account Manager.

Friday, April 21, 2006

Google Site Map Upload Now Available!

Per popular request:

Beginning today, MonsterCommerce will offer Google Site Map .xml file uploads through our Technical Support team! Many clients have expressed a great deal of interest in having the capability of getting a site map of their storefronts in place and we are pleased to be able to do so now.

V5.0 Monsterdataport - New Software Release, Monday, April 24th!

A new version of DataPort is almost here.

MonsterDataPort v5.0 will be released Monday, April 24th. It will be available for use at 8:00 AM CST. All sites currently using DataPort v4.x will need to download and install version 5.0 of DataPort. Both versions of DataPort can be installed, and running, on the same machine; however DataPort v4.x will be discontinued as of June 17, 2006.

Advanced Product Details Editor is Back

Announced today on the forums, the formerly VIP-only feature Advanced Product Details Editor, is back.

As promised, we are re-launching the popular Advanced Product Display feature. We listened to your feedback and understand the importance of product display flexibility to fit the needs of your unique online business.

If you are interested in activating this feature, please file a ticket with your request for APD installation. Our technicians will take care of you as quickly as possible, usually within 24 hours.

Please note that this is a Beta feature and may contain defects. As a Beta feature, support will not be provided through standard technical support channels including the ticketing system, live chat or phone.

For more information, please use the following resources:

I encourage all of you to post tips and tricks here in the forums. This is a great opportunity to help fellow merchants and learn from each other to create the most attractive and effective product display possible.

Good luck with your designs!

Friday, April 14, 2006

MonsterLocal.com - Local Search

MonsterCommerce and the MonsterMarketplace team introduce a revolution in Local Search.

Monday, April 03, 2006

Advanced Product Display Feature

As posted to our forums today, the Advanced Product Editor is now available as a requestable BETA feature.

As promised [in a previous forum post], we are re-launching the popular Advanced Product Display feature. We listened to your feedback and understand the importance of product display flexibility to fit the needs of your unique online business.

If you are interested in activating this feature, please file a ticket with your request for APD installation. Our technicians will take care of you as quickly as possible, usually within 24 hours.

Please note that this is a Beta feature and may contain defects. As a Beta feature, support will not be provided through standard technical support channels including the ticketing system, live chat or phone.

For more information, please use the following resources:

I encourage all of you to post tips and tricks here in the forums. This is a great opportunity to help fellow merchants and learn from each other to create the most attractive and effective product display possible.

Good luck with your designs!

Read the Advanced Product Display Feature Announcement (BETA!) for more information and to discuss the options.

Thursday, March 16, 2006

Merchant Accounts - Credit Card Processing | MonsterMerchantAccount

The MonsterMerchantAccount site has had an update to it's design. Click the image below to take a look.

Thursday, February 02, 2006

New Business Cards - NetSol

There are a lot of changes lately within our company, as is to be expected with any sort of merger like this. One small change arrived in my mail slot -- which is also new -- in a small familiar white cardboard box. Over the three years I've worked for MonsterCommerce, my job title has changed frequently, but my business cards have not changed much. With Network Solutions, the entire company got updated business cards.

Old Card

Old Business Card

Images have been modified to prevent counterfeit.

New Card

New Business Card

Images have been modified to prevent counterfeit.

The job title difference is not actually a promotion within the new company, but simply the cards catching up (for the moment) with my title. Actually, the paperwork information for Network Solutions has me listed as Technical Support III, which is not really very interesting or descriptive but it works for me.

The logo and color scheme changes have been in the works for a little while as our team works on keeping the branding fresh. So where you see the older MC logo with the yellow eye replaced with a more solid two-tone, this is not new with NS.

Thanks to Chris S., Chris T. and other team members for the work done to design and distribute the finished cards around the office as well as double checking them for accuracy.